Réservation La Tour Montlhéry - Chez Denise

ENCORE fcz

a week ago

1

Never ever in my 15-day Paris trip had I encountered a restaurant like this one with such a racist service and terrible dining experience. *Racist Service* This was my second visit. The first time, they claimed to be fully booked and wouldn’t accept walk-ins, which I understood. So, I made a reservation. When I arrived with friends, we were asked to share a table for four with two strangers. While I’m okay with sharing, it made the reservation feel pointless. (Personally speaking, we have way more common table-sharing culture back in Hong Kong, if you know that). I arrived ten minutes early, and the restaurant was mostly empty at 7 PM. We were seated but received no water or menu information until the waiter came to take our order. Meanwhile, French-speaking customers received better service, with waitstaff engaging them in conversation. At the cashier, an older waiter ignored me to take a phone call and assisted another customer, even offering to help the French lady with her coat. I was left waiting, despite having multiple bags and a coat myself even though i was indeed settling payment. You know I couldn’t complete the payment without ur entering the amount in the POS machine….It felt like the disregard stemmed from my not speaking French, making me wonder if this was due to racial bias or simply a lack of respect for non-French speakers. *Terrible Dining Experience* After ordering, we received one starter and two mains AT THE SAME TIME, which felt more like fast food than a proper meal, especially given the double or even triple prices. Pretty much sure that the food was pre-made and just reheated, as they didn’t even ask how I wanted my lamb chops cooked but served within a short period of time. (Similarly to the time of waiting where you take out the proceed food from fridge and “DING” it like just at home.) Overall, they didn’t provide an English menu, which is fine. Trust me! This is NOT a must! Nobody would expect any English if they really wanna enjoy an authentic and local French restaurant. However, if you don’t speak or read French, it means no one would entertain and not welcomed since you’re not “Parisian” enough to dine in there. Voir plus

Luc Durand

3 months ago

5

Chez Denise is one of the best restaurants I’ve visited in Paris! They serve incredible, authentic French food—no fluff, just delicious, hearty dishes with generous portions. The atmosphere is warm and lively, and the staff was excellent. Even though they initially messed up my reservation, they handled it quickly and professionally, making sure we were accommodated as soon as possible. To make up for the mistake, they even offered us two rounds of free drinks, which was a really nice gesture. If you’re looking for a true Parisian dining experience, this place is a must-visit! Voir plus

Georgina McLaren

a month ago

5

Great experience- the waiter Patrick was attentive and made our evening stupendous! We had two young children and he connected with them straight away making sure they were happy which in turn made our experience memorable. Delicious food and great vibe in the restaurant! Voir plus