Réservation Hôtel Bar Restaurant Les Marais Comtois

manuela hervatich

8 months ago

1

My friends were staying or at least should have stayed hotel Le Comtois ("Hotel") in the night from 5 July to 6 July 2024, which on that day was out of use/closed/neglected,.... When my friends arrived to the hotel, the hotel was closed and out of use. Even if someone from hotel's team explained to my friends on the phone that there were keys of the rooms in the mailbox, this was not true. Further on, the Hotel was closed, it was not in use, it was abandoned, neglected, there were even animals in the Hotel. See photos made by my Client on 5 July. Regardless the Hotel charged to my friends the whole amount even if they did not sleep there and had to find a another hotel. Even more, they also refused to return the charged amount of money. Voir plus

Lukas Koeninger

3 years ago

5

Super Service, very clean and calm. Friendly owner with great breakfast options! We'll be back for sure. Thanks again.

Celine Humbert

2 months ago

5

A huge thank you to Corinne and Éric who welcomed us into their establishment for our wedding as well as their team. From the aperitif to the cheese everything was very good and in more than sufficient quantity!!! Family and friends appreciated the place, to enjoy the party until the end of the night, they were able to take advantage of the very comfortable rooms of the hotel which is not insignificant. Warm welcome and very efficient people. We highly recommend the establishment! Voir plus