Réservation Logis Hôtel Bellevue

Nick Carpenter

4 years ago

1

Awoken at 2330 to checkout and pay the bill in my pyjamas with no explanation. Refused access to the bar, restaurant or outdoor seating area despite other hotel guests being allowed to use it. Breakfast comprised of a single slice of ham, cheese and half a baguette. No cutlery, tea or coffee as requested. I’ve never felt so unwelcome in a hotel before. The staff should be ashamed of themselves. Voir plus

Steven James

7 years ago

2

We were expecting the service not to be great based on other reviews, but one staff member surpassed expectations. She was unfriendly and unhelpful. For instance, we weren't told how to get into and out of the hotel after 10pm, and it felt like we were locked in. The room we were given looked dated and was very hot, partly add it was above the kitchen, which also meant it was noisy until 10pm. We had to sleep with the window open and the fan on and still it was very hot. We opted for the half board option when we booked, expecting dinner to be from the menu du jour. We were told that there was no choice of any course and no option to upgrade to the menu. Luckily we are not fussy eaters and the food was actually nice. Veggies or anyone with dietary requirements would have been stuck. Another fine example of customer service during dinner when we were offered drinks without seeing a drinks menu or carte du vin. Having ordered drinks they did not arrive until after the first course was already on the table. The red wine was not offered to taste despite being a cork, and was not poured. Water also was not forthcoming unlike in all other restaurants I have been to in France. To be fair the price of the hotel is very reasonable and Coucy le chateau is a lovely location, but the management of their establishment leaves slit to be desired. Voir plus

Ian Mackintosh

a year ago

5

Stopped at the Hotel Bellevue on our way done to our house in the Creuse. Picked this hotel, as it was close to my Great Grandfathers military cemetery and we wanted to visit his grave. Also the hotel is very dog friendly. We had an excellent stopover, lovely hotel, friendly and helpful staff and great room. Breakfast was very good. A great priced hotel, good value for money. Will stay again. Voir plus