Réservation Hôtel Restaurant Le Quincangrogne

Yotam Kadishay

6 months ago

3

We came to eat with at the restaurant, 2 adults and 2 kids. The place itself is simple, classic nice, and quiet. Staff wasn’t very proficient in English, but friendly, and we managed. Service was a bit too slow for a meal with kids, but ok. Most of the amuse bouche and starters weren’t to our liking. We did enjoy the dried green pea soup mostly. The mains were great, both the saint jacques and fish, and same for the kids fish chicken and their side of purre. We didn’t enjoy the desserts too much, the pear and black current felt a bit lacking in flavor and sweetness. The wines glasses had were both amazing (Château la Bessane Margaux and Château La Négly “Le Cote” Languedoc) and went well with the mains. I felt the restaurant serves solid classic meals, but think the starters and desserts can be better) Voir plus

Amanda Li

5 months ago

1

AVOID!! We visited so many star restaurants however this one is totally NOT qualified. Here are the reasons: We arrived super on time for our reservation as 12:45pm. Upon arrival, a small family (3ppl) were waiting to be seated, my husband and I were the second. After that another couple came. After waiting for 15 mins (even the conceige pressed the Bell a couple times to urge waiters to come), the waiter came finally but served the latest couple a table first ?!!!! Then the small family then us. When the time we arrived the table and had the menu on our hands, was already 13:05pm. We ordered immediately for the tasting menu. The chubby lady simply told us, after 1300 cannot order this. We said we arrived already at 12:45, it’s not our fault for ordering late. She was so arrogant and said, „sorry, NO“. The other man with suit also came and said „No, sorry“ and made us feel „you can leave now“. Of course (as pic), with this rude and arrogant attitudes, we stood up at 13:09 and left. We didn’t want to spend ANYMORE SECONDS and ANY CENT there. In the pic were the concierge man and the rude woman. We drove 30 mins just wanted to try but never deserve this arrogant attitude. Totally the restaurant does not deserve any stars or even can be found in the star App. Our experience is not the first time, can read the rest of the people’s review, can easy figure out it’s their normal behaviours to customers. We felt like we were there to beg for food or something. Would NEVER recommend anyone to go and spend money there. Zero service given, No excuse. Voir plus

Mrs R

10 months ago

1

We made a reservation for this restaurant and it was confirmed. With my 2 little children I drove 40 minutes to get to the restaurant. Me and my husband looked so much forward to it. Well, founding out that they had NO table, our table got cancelled without even noticing! They did not call us, text or email us. They couldn't do anything for us than sending us home and giving us a table for another day. No solution, no remorse just pure arrogance. We dine a lot in Michelin restaurants and never ever experienced something like this in my whole entire life. This is not okay, you should have come up with at least something because we drove 40 mins to get there with 2 little children that were hungry and asking for food. This restaurant definitely needs to learn how to treat customers. Voir plus