Réservation L'atelier De Julien

Fabien Git

2 years ago

5

Top

Aurelie Ferlay

9 months ago

5

A great caterer, attentive and professional. The value for money is great. Appreciated by all our guests at our wedding. So much good feedback. We recommend keeping your eyes closed. Voir plus

Gabrielle Donati

6 years ago

1

Good morning, We rented equipment for our wedding taking place on May 19, 2018. We rented a proofer for €50, 14 gastro for €2 each (i.e. €28) and an insulated box for €50. We were very surprised: - the gastro containers were dusty and dirty: see photos (although the contract stipulates that they must be returned clean, which we of course did unlike the previous rental). This required cleaning. Obviously, the day before a wedding, we don't necessarily have time to set aside for this. - we wanted to use the steamer on Saturday evening during the wedding meal to heat up our gratins dauphinois, our roasts and our fish. And there, SURPRISE, everything was cold (let's not forget that this was a wedding meal, so the guests ate cold!). My father being an electrician and my uncle a cook, they checked if the problem was not coming from a possible connection or something else but I confirm that it was not working! - the insulated box could not be used. First, it corresponded to the cold link while we needed it for the hot link. In addition, it did not have shelves, so it was impossible to put the gastros in it, except to stack them and risk them tipping over. After being greatly disappointed, we expressed our dissatisfaction on Tuesday morning when we handed over the equipment. The manager simply said he was "surprised" about the oven, that it worked last time and offered us a free rental in the future. You can imagine that after these mishaps, this proposition seems very easy because we will not take the risk of going back there. Moreover, I'm not sure that such an opportunity will arise soon (I don't plan to get married every week)! We therefore leave with €128 in expenses, FOR NOTHING, which seems excessive, especially during a wedding where other expenses are incurred. I am, I would even say more, the 65 guests of the wedding, we are disappointed with this non-professionalism! We wanted to give a local merchant a chance but, if necessary, next time, I would go to LOKA VAISELLE! So I wouldn't recommend! Voir plus