Réservation Chateau Richeux - Les Maisons De Bricourt

Fabienne Schneider

7 months ago

2

We stayed at the hotel this month (September) for one night in room FENUGREC. The room was lovely, very clean and welcoming. The breakfast was great but with 32 Euros very pricy. However, we were disappointed with a few aspects, particularly regarding communication. Upon arrival, we received minimal information about our stay or the property; we were simply handed the keys and shown to our room. OK, we can live with that. We were confused about spa access. We thought we had it included, but upon arrival, we learned this wasn’t the case. The website wasn’t clear on this; the “être-bien”/“wellbeing” tab didn’t explicitly state that spa access was only for the “Ferme du Vente” lodge (or very far at the bottom needing to click furthr into the page) and not for the Chateaux. Disappointing, but with this we also can live with. On the morning of the 16th, the fire alarm went off at 6 AM. While it’s good to know the system works, we were alarmed to find the emergency exits locked were locked, forcing us to exit through our room via the Garden (our room was on ground floor). No one informed us or other guests about the situation. After 5–10 minutes, an employee turned off the alarm, but when I inquired at reception, I was told the escape routes were indeed locked (as if it would be ok!!). The next day at checkout, we thought someone might at least mention the false alarm, or a small word of apology for the inconvenience beeing being torn out of bed at 6 o'clock with a deafening alarm. But there was no mention of it, nor were we asked how we had enjoyed our stay. For us it felt as it was simply swept under the carpet as if nothing has ever happened. We have message the hotel after our stay about this situation execpt of a Message that they will get back to us we never received any other feedback. And here the limits are simply exceeded - unexceptable for us. We’re sharing our thoughts because we believe communication and guest safety should be fundamental priorities. For a hotel of almost 1000 euro overnight stay cost (incl. breakfast here) we expect a bit more. Voir plus

stefan speyer

6 years ago

4

350 Kilometres de route pour un souvenir - lieu admirable First, we have been to Chateaux Richeux in September 1994, later going onward to United Kingdom via Roscoff, and ferry boat. We had room "Girofle" looking to the sea, and Mont Saint Michel, and it was absolutely admirable. Hotel and rooms very well kept, everything smelling well (this is, indeed, a sign of the very good places, good smell). By that time, Olivier Roellinger had his 3 star Michelin Restaurant at Cancale, but that was not what we needed - or went for. Delicious sea food in the Restaurant on the spot, and delicious breakfast. Breakfast is a - indeed - delicate matter in France, since French hotels are - to a great extent - not used to serve really delicious breakfast. But a really good piece of Baguette, served with butter and Marmelade (Marmelade, as word, comes from Brazil) ? And some fruits ! Three years ago, we went a very long way from the western part of Britanny to Chateau Richeux, just to revisit, and to have one glass of Kir vin blanc on the terracce. There was strong wind from the sea side, and afterwards we went to see how the surroundings of Mont Saint Michel were rearranged, with a very precise Michelin card. The critics on the Restaurant - still quite expensive - are somewhat mixed, and it can be only hoped that the spirit of the "old times" is still present. The location is great, and it means that it is important to care for. We will have a look, most likely next year ! Voir plus

patricia staub

5 years ago

4

Beautiful hotel with stunning views; we had a great time walking by the sea, on the grounds and enjoying our lovely room.