Réservation Hotel - Restaurant & Spa E Caselle

Carl J Lens

8 months ago

3

The location and the estate is fabulous, also the surrounding nature, including a streaming and swimmable river at 20 meters from your room, is dazzling! The only negative thing: we had a bad experience with the restaurant which was not solved. We love Rania who did her best at the check out! So, recommendable, for sure, we didn’t use the restaurant anymore. Voir plus

Sebastian Myszczyński

8 months ago

1

ATTENTION!! I wanted to warn all guests before coming to this hotel. The pictures are deceptive and do not show the true standard of this hotel. The hotel is an old building that has been slightly renovated. There is no air conditioning in the hotel!!! Our room was very hot, about 35 degrees, and very humid. We felt like we were in a sauna. Additionally, the room was dark (small window). After many discussions, we received another room that was similar and was about 5 minutes away from the pool. The hotel staff advised us not to open the windows because there were lots of flies and mosquitoes outside (I remind you of a hotel without air conditioning and good ventilation). In the morning, when we woke up, there were ants in the room. In the pictures, the hotel looks like a luxury mountain resort, but in reality it is an old, smelly hotel without air conditioning with very arrogant and unpleasant staff. Unfortunately, we had reservations for two days. We left the hotel after one day. We lost money, nerves, and part of our vacation. Voir plus

D Sorensen

9 months ago

4

I’d very highly recommend staying here in the Spring, Winter or Fall. I’d highly recommend avoiding it in the summer. It’s absolutely incredible property, unique space with very kind staff. The food was also tasty and river cool. However the entire hotel is absolutely sweltering in July, without any air conditioning. I get that they want to be ecologically mindful but installing solar panels and air conditioning would be a more humane solution. Voir plus