Réservation Gourmet Bar Novotel Roissy Saint Witz

Bucko Bucks

a year ago

3

Cheaper than many in the area, decent outdoor dining. Very basic.

Vincent VERHEYLESONNE

4 months ago

1

Totally disappointed with the quality of the dish that was served to me. I think the chicken skewer was spoiled. I didn't eat it. The service and atmosphere are good. I will never go back there for lunch. Voir plus

Silvia Vaccarone

8 months ago

1

Unfortunately a negative experience. Upon our arrival, the manager told us that the room was full (even though there were empty tables) or in any case booked and that we could therefore only eat outside. Sheltered from the rain but it was a little cool. I asked if it was possible to eat inside later and was told no because everything was full. The gentleman seemed very agitated and certainly busy, so we agreed to eat out because we were tired and hungry. The waitress was courteous. The pizza was frozen, but we didn't have high expectations. The entrecote was a little tough and had uneatable pieces of fat. We ate everything anyway out of hunger. The fruit salad on the children's menu was fruit in syrup, left over by everyone. At the end of our dinner I complained because the table that was in front of me inside the room and which was empty remained empty the whole time and therefore it was incomprehensible to me that they didn't let us eat inside. The gentleman in charge continued to say that the tables were all full... but evidently he got confused because the table in front of me was empty the whole time. I asked to show me what time the table, which he said was full, had paid the bill. He had paid his bill by 8.07pm. We sat down at 8.10pm... At the time I was very angry, I felt cheated, especially when he said to me "do you want me to lie down on the floor to apologize to you?" and instead it was clear that he was convinced he was right, he wasn't at all sorry and no step was taken towards us to compensate for their obvious mistake. In the end I just think that he doesn't know how to manage well a flow of customers that is a little more abundant than usual. If you can, eat elsewhere where there is a little less arrogance. Voir plus