Frequently Asked Questions
To make a reservation, select the desired city or use your geolocation, search for a theme or restaurant name, then specify your dates and the number of people, and proceed to book.
We accept major credit cards (Visa, Mastercard). All transactions are secured to ensure the confidentiality of your personal and financial information.
Yes, you can modify or cancel your reservation through your online account, whether it is for a restaurant, train ticket, or flight ticket. Log in to your account, access your reservations, and follow the modification or cancellation instructions. If you have any questions, our customer service team is available to assist you.
Rezervao allows you to secure a spot at your preferred restaurant and access dedicated customer support in your online account for searching train and flight tickets. You save time and benefit from expert advice at every stage of your journey.
To contact our customer service, you can use our online form, send an email, or call us directly. You can also log in to your personal account for personalized assistance. Our team is available from Monday to Saturday, 8 AM to 8 PM, to help with any questions regarding your reservations and to respond to your inquiries quickly and efficiently.
Rezervao's assistants are connected in real time to a vast network of partners, allowing us to provide the most up-to-date availability and rates. We also highlight special offers and promotions to ensure you always get the best price. Before finalizing your reservation, you can transparently review the details to make the best choice for your trip.
No, train tickets cannot be purchased directly on our site Rezervao. However, our team is more than happy to assist you! We will provide links to securely purchase tickets on the official website of the railway company, ensuring you book directly with the provider.
We do not sell flight tickets directly on our site Rezervao, but our concierge team is here to make the process easier for you. Simply submit a request through your online account with the details of your trip, and we will provide links to trusted airline websites where you can safely complete your purchase directly with the airline.
Our service fees cover the efforts involved in securing your reservation, including coordination with the restaurant, negotiating availability, and handling all arrangements on your behalf. If we are unable to secure the requested table or reservation, we will offer you alternative options based on your preferences. Please note that this policy ensures transparency and prioritizes your satisfaction.
On Rezervao, booking train and flight tickets is simple and quick. Here's how it works:
- You send us all the details of the trip you wish to book.
- Our customer service team searches for the available options and sends you the results, from the most relevant to the least relevant.
- You choose the option that best suits you and complete your booking.