This document uses the same terminology and abbreviations as our terms of use document. This privacy policy governs the collection, use, and storage of information obtained from users when using our platform.
User information is divided into personally identifiable information and non-personally identifiable information based on whether the information can or cannot identify the user as a specific person. Information about legal entities is not within the scope of information as defined in our terms of use and privacy policy.
WEB SQUIRREL, an Irish limited liability company, registered with the Companies Registration Office in Ireland under number 606933, with its registered office at 66 BAGGOT STREET LOWER, DUBLIN, DUBLIN, D02FK85, IRELAND, serves as the 'data controller' as defined in the EU GDPR directive, and we are responsible for complying with the principles related to the processing of personal data and must be able to provide proof of compliance. You can contact us by emailing [email protected].
The Site uses Google Analytics for statistical purposes. The Google Analytics application is configured to not collect your IP address or any other personally identifiable information. We are only interested in how the Site is used in order to improve, modify, and adapt the Site and Services to better meet the users' needs. You can find more information about how Google Analytics works and how you can opt-out of its use at: https://policies.google.com/technologies/partner-sites
2. The collection and use of personally identifiable informationWe may collect some of your personal information in order to provide our services. The information we collect is necessary to provide our services, and we do not collect any information that is not required by the nature of our services. We may collect the following personal information:
- First and Last Name
- Email Address
- Phone Number
- IP Address and Server Log Files
- Payment Information
- Other Information You Choose to Provide
The Platform and other third-party analytics platforms collect a series of general data and information when a User or an automated system accesses the Platform. This data and information are stored in server log files. The collected data and information may include (1) types and versions of software used, (2) the operating system used by the access system, (3) the date and time of access to the services, (4) the Internet Service Provider (ISP) of the access system, and (5) any other data and information that may be used in the event of an attack on our IT systems.
We collect this information for investigation purposes in case of violations. When using this information, we do not draw conclusions about the user. Instead, this information is necessary to (1) properly provide content on our Platform, (2) optimize the content of our Platform and its advertising, (3) ensure the long-term viability of our IT systems and website technology, and (4) provide law enforcement with the necessary information for criminal prosecution in case of a cyber-attack. The anonymized server log data is stored separately from any personal data provided by an individual.
4. Rezervao as a Data Processor - Collection and Use of Personally Identifiable InformationRegarding the information we collect from users, Rezervao acts as a processor to fulfill the user's service request. Rezervao cannot use the collected information for its own use and collects this information solely on behalf of the Users. Regarding this information, the users are the data controllers as defined under the EU GDPR.
5. Storage and Transfer of InformationInformation will be stored on secure servers, monitored and maintained in accordance with privacy protection measures. We may store or transfer information of individuals located in the EU to servers in countries deemed adequate by the European Commission, or to countries not deemed inadequate by the Commission, provided that these countries implement appropriate safeguards regarding the security of personal data.
Information is stored on servers only for the duration necessary to provide services and maintain the integrity of our databases. We will keep records of processing activities to demonstrate compliance with the EU GDPR.
6. Third-Party Websites, Services, and CookiesThe site or emails may contain links to other external websites not under our domain. We are not responsible for the privacy practices or content of these external websites. If you choose to follow these links to external websites, you do so at your own risk..
Cookies help us optimize and improve the user experience on the site by allowing us to provide essential features. The cookies we use may vary over time as we continuously update and improve our site and services. You can find more information in our cookie policy..
7. Retention Period of Information
If you register an account with us, we will retain your information as long as you have an active account. Once you delete your account, we will delete all the information we have collected about you, unless we have appropriate legal grounds to continue processing it. If your account has been terminated or suspended due to a violation of the terms, we will retain your information for up to two years to prevent repeated registrations and enforce suspension measures..
8. User Rights8.1. You can request :
- Obtain confirmation that your information is being processed, access the information we have stored about you as well as additional information.
- Receive a copy of the Information about you held by Rezervao in a structured, commonly used, and machine-readable format
- Correct your Information
- Request the deletion of your personal information
- Object to the processing of information by Rezervao
- Restrict the processing of your information by Rezervao
- File a complaint with a supervisory authority
8.2 These rights may be limited if they are subject to legitimate interests and regulatory requirements specific to Rezervao.
9. UpdatesWe reserve the right to modify our privacy policy at any time. The current version of our privacy policy is available on the website, showing the effective date. We encourage you to regularly review our privacy policy..
10. Contact InformationIf you have any questions or concerns regarding our privacy policy and how your information is processed, or if you wish to access, retrieve, modify, or update your information, feel free to contact us at [email protected].